Interpersonal skills are the skills that are used by project managers to guide a project team to accomplish project tasks.  Interpersonal skills are often called soft skills because they address intangible attributes such as: leadership, motivation, effective communication, problem-solving, conflict management, and team building. This course will describe the interpersonal skills required by project managers for managing stakeholder engagement, developing project teams, and managing project teams.

This course has been registered with the Project Management Institute (PMI) and provides 4 Power Skills PDUs.