Interpersonal Skills for Improved Teamwork

Interpersonal skills are the skills that are used by project managers to guide a project team to accomplish project tasks. Interpersonal skills are often called soft skills because they address intangible attributes such as: leadership, motivation, effective communication, problem-solving, conflict management, and team building. This course will describe the interpersonal skills required by project managers for managing stakeholder engagement, developing project teams, and managing project teams.