Business Needs Assessment – Final Exam
Now that you have finished reviewing all course material, it’s time to take the final exam. You must score 70% or higher to pass this exam. You will have an unlimited number of attempts to pass and there is no time limit for each attempt. Once you pass, you will receive a certificate of completion. Good luck!
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Question 1 of 12
1. Question
What is the first step of the business needs assessment?
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Question 2 of 12
2. Question
What engagement level would be assigned to a stakeholder that is aware of the project and neither supportive or resistant to the changes that will occur as a result of the project?
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Question 3 of 12
3. Question
___________ is a technique that can be used to collect industry data that can be compared against company data.
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Question 4 of 12
4. Question
What document is created to describe the current problem that needs to be solved or business opportunity to be explored, in order to ensure that all parties have a complete understanding of the problem or opportunity?
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Question 5 of 12
5. Question
__________ are fundamental reasons why a project is undertaken.
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Question 6 of 12
6. Question
What is a technique that can be used by the business analyst to assess organizational strengths and weaknesses?
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Question 7 of 12
7. Question
Which of the following is a cause and effect technique that is used to document a current process to identify the high level causes of why a problem is occurring?
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Question 8 of 12
8. Question
Which of the following is a cause and effect technique that is used to help visualize complex problems with many variables?
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Question 9 of 12
9. Question
Which of the following is a cause and effect technique that is used identify duplication of effort, missing steps for a process and unnecessary steps in a process?
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Question 10 of 12
10. Question
Which of the following is the quickest and easiest approach to conducting a competitive analysis by reviewing publicly available information such as website review, magazine/newspaper articles and corporate reports?
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Question 11 of 12
11. Question
Which of the following analyzes how the proposed solution can be achieved?
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Question 12 of 12
12. Question
Which of the following cost benefit techniques analyzes the time that is required to recover the project cost?