Emotional Intelligence – Final Exam
Now that you have finished reviewing all course material, it’s time to take the final exam. You must score 70% or higher to pass this exam. You will have an unlimited number of attempts to pass and there is no time limit for each attempt. Once you pass, you will receive a certificate of completion. Good luck!
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Question 1 of 20
1. Question
Of the six primary emotions experienced by individuals three are perceived as positive emotions and three perceived as negative emotions. Which of the following is NOT one of the positive emotions?
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Question 2 of 20
2. Question
What is the first level of the emotional intelligence hierarchy?
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Question 3 of 20
3. Question
Which level of the emotional intelligence hierarchy defines the ability to recognize our own emotions at any point in time?
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Question 4 of 20
4. Question
Which of the following is not one of the self-awareness competencies?
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Question 5 of 20
5. Question
__________ are symptoms or warnings that can lead to emotional problems.
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Question 6 of 20
6. Question
All of the following are examples of emotional red flags except:
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Question 7 of 20
7. Question
_______ is defined as a verbal red flag.
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Question 8 of 20
8. Question
Which self assessment technique involved checking your heartbeat and breathing?
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Question 9 of 20
9. Question
Which self-awareness technique can be used to determine the cause of a specific feeling?
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Question 10 of 20
10. Question
Which level of the emotional intelligence hierarchy defines the ability to managing ourselves as a result of being aware of our feelings?
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Question 11 of 20
11. Question
What is the single desired result of self-management?
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Question 12 of 20
12. Question
What term is used to describe a situation when an individual’s emotions are overloaded and their decision making processes are hijacked?
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Question 13 of 20
13. Question
What typically precedes an emotional breakdown?
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Question 14 of 20
14. Question
_____________ is predicting negative outcomes for yourself in the future.
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Question 15 of 20
15. Question
________ is obsessive or unhealthy thinking on an incident or a person.
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Question 16 of 20
16. Question
Which level of the emotional intelligence hierarchy defines the ability to identify and understand the emotions of others?
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Question 17 of 20
17. Question
________ the ability to relate to the emotions of others
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Question 18 of 20
18. Question
Effective listening is a technique where you will strive for _________.
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Question 19 of 20
19. Question
What social awareness skill requires being aware of the organizational structure, organizational culture, organizational goals, and organizational power and politics?
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Question 20 of 20
20. Question
Which level of the emotional intelligence hierarchy defines the skills that a project manager must use to successfully work with others to complete a project?