Business Leadership – Final Exam
Now that you have finished reviewing all course material, it’s time to take the final exam. You must score 70% or higher to pass this exam. You will have an unlimited number of attempts to pass and there is no time limit for each attempt. Once you pass, you will receive a certificate of completion. Good luck!
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Question 1 of 16
1. Question
One key characteristic of a leader is having a ______ for the organization, which defines a broad concept of what an organization can accomplish.
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Question 2 of 16
2. Question
Which of the following is composed of the informal and unwritten values, norms, and behavior patterns that are commonly accepted and observed by members of an organization?
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Question 3 of 16
3. Question
What tool should be used to align an individual’s goals with those of the organization?
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Question 4 of 16
4. Question
Which of the following is the means that will be used to achieve the organizational vision?
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Question 5 of 16
5. Question
A leader gains support for the organization’s vision through __________.
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Question 6 of 16
6. Question
Which step for communicating effectively means telling an engaging story or giving background information about how the vision started?
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Question 7 of 16
7. Question
Effective leaders often share their leadership responsibilities by ________ employees to take on this responsibility.
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Question 8 of 16
8. Question
What is the first step for implementing the organization’s vision?
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Question 9 of 16
9. Question
What role is played by organizational leaders when they are required to help employees achieve higher performance levels?
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Question 10 of 16
10. Question
What type of power allows a leader to grant bonuses or incentive awards for a job well done?
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Question 11 of 16
11. Question
What skill allows a leader to understand the emotions of others?
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Question 12 of 16
12. Question
What skill provides strives for “understanding” a means to prevent impasses and resolve differences when they occur, which is particularly helpful in complicated or stressful situations?
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Question 13 of 16
13. Question
Which of the following are the keys to empathetic listening?
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Question 14 of 16
14. Question
Which organizational state is the negative outcome of an organization’s failure to effectively resolve the requirements and challenges of each stage of the organizational lifecycle?
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Question 15 of 16
15. Question
Which of the following is required for finding the correct employees for an organization?
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Question 16 of 16
16. Question
What technique should be used by a leader to let their employees know that their efforts are making a positive contribution to the organization?