Office hours are: Monday through Friday, 8 AM to 5:30 PM Pacific Time
This is the fastest way to receive support. We have numerous support representatives handling email support requests so all support issues will be resolved faster than by phone.
Please note that we receive many phone calls each day. If our technical support representatives are on the phone with other customers, your call may go directly to voicemail. Please leave a message and include your name, a callback number, and the email address for your account (if you are a member of the site). Your call WILL be returned! All calls are returned in the order they are received. After hours calls will also go directly to voicemail. Thank you.
5098 Foothills Blvd.
Roseville, CA 95747